Avikro Investor Relations

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invester.relations@avikro.com

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REPORT and ACCOUNTS

Avikro published its annual report combining financial and non-financial information on the 10th February 2023
FINANCIAL STRATEGY

We have the right tools to execute our long-term financial strategy and expect to achieve continued sustainable growth
SUSTAINABILITY

Great steps have been taken towards making our organisation truly responsible sustainable and globa [read more]

HIGHLIGHTS FOR OUR YEAR

YEAR ON YEAR GROWTH

We have grown against market expectations and the board looks forward to reporting the financials to it's shareholders. [more]
Expansion of outlets

Despite difficault trading conditions and the efects of Brexit and Covid we have maiantained our outlet exapnsion. [more]
Strong governance

Our governance has been strengthened with an increased emphasis on sustainable and renewable suppler sources. [more]
Market leading design

We do not compromise on design maintaining our market leading position and the furniture store of choice. [more]
Shareholder returns up

We are glad to announce our returns to shareholders has increased year on year for the last five years. [more]
Debt reduction

Not many companies can show a debt reduction program like Avikro. We look forward to aquisition opportunities. [more]

ESG API highlights

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From our management

Dear everyone

The past ten years at Avikro have been extraordinary. We have grown rapidly from a small private company with a single store to a publicly traded multinational corporation delivering a vast range of merchandises for individual consumers worldwide. We have never lost sight of our purpose: to serve our clients and treat our employees with integrity and compassion. All the while we have been executing successfully on our path to profitability and continuing to invest in a diverse inventory and talent which is integral to our culture of innovation.

In 2020 revenue grew 2.6% to EUR19.2 billion reflecting strong demand for Avikro. Greater efficiencies improved our operating margin particularly in the second half of the year. We reallocated resources in sales and marketing and we began to augment our direct sales channel with partnerships to diversify our distribution.

Clean design with our incredible craftsmanship

While we are proud of our success to date we are just scratching the surface of our addressable market. We continue to grow in all of our current operating markets and sales channels. We have also further continued to add new Avikro customers and meet their ever-changing needs by expanding our merchandise offerings and services. We have broadened our services by introducing new services like order pickup points and drive-up services. Additionally we are proliferating Avikro's use within the online retail store as an increasing number of potential customers use computers tablets smart phones and other mobile devices to shop online. To capitalise on this growing demand more products have been listed on Avikro’s online retail store with a possibility to pay via multiple payment systems.

As we continue to expand Avikro we also remain focused on our leadership in the offline merchandise market. We observed exceptional numbers for our stores throughout the year as we keep on adding new stores across different locations. In this year’s last two quarters we rolled out unmanned checkout mobile wallet and various other technological capabilities that will further improve customers’ experiences.

Anne Cox

Chairman and Chief Executive Officer
Sales Marketing and Business Expansions

Our sales strategy focuses on expanding and acquiring new customers and building our existing customer relationships by using a direct sales model. In addition in the fourth quarter of 2023 we began to augment our sales channel with partnerships. Over time we expect our partners to include department stores speciality retail chains textile companies and furniture manufacturers. We expect our partners to support our sales efforts through referrals and co-selling arrangements as well as expand the use of Avikro through integrated internet (online) offerings.

We want to create a great place to work which focuses on efficient growth that is good for our planet and investors

Our customer success and professional services teams help our account managers build our existing customer relationships by providing advice and best practices that enable users to harness the full power of Avikro. We believe our sales strategies position us to build relationships over time as we expand to additional markets and geographies.

We have a broadly diversified customer base; our largest customer represented less than 1% of our revenue in 2023. We believe that we have exceptional customer satisfaction as evidenced by our European Customer Satisfaction Index (ECSI) score of 75 as well as our American Customer Satisfaction Index (ACSI) of 71 as of the December 2023 measurement date.

We have experienced high revenue growth since the opening of our first store in March 2010 and our first internal store in October 2010. Our revenue increased from €14.9 million in 2022 to €178.6 million in 2023 representing a 64% compound annual growth rate. Approximately 32% of our revenue in 2023 was derived from online offerings.

Our record of employee relations is excellent

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Powering Bigger

Markets

REPORT and ACCOUNTS

FINANCIAL STRATEGY

SUSTAINABILITY

HIGHLIGHTS FOR OUR YEAR

YEAR ON YEAR GROWTH

Expansion of outlets

Strong governance

Market leading design

Shareholder returns up

Debt reduction

ESG API highlights

From our management

Our record of employee relations is excellent

In lobortis metus at quam donec velit maecenas lorem

Scelerisque justo lorem porta enim nec interdum quam

Ultrices iaculis condimentum felis eros rutrum magna