1. Uphold Business Integrity and Ethics
Avikro enjoys a hard-won reputation for honesty, integrity and fair dealing. As a global
company, Avikro is subject to all relevant anti-bribery and corruption laws including but not to
Prevention of Corruption Act, 1988 (India), the U.S. Foreign Corrupt Practices Act (FCPA) and
Bribery Act 2010 (U.K.). The Suppliers should ensure that they comply with the relevant anti-
bribery and corruption laws in both letter and in spirit. Avikro has a zero tolerance policy with
respect to any form bribery and/or corruption. Bribery and corruption are against our values.
Avikro does not permit such actions, nor do we allow third parties acting on our behalf, such as
agents, consultants, suppliers and contractors to make any such payments. The Supplier shall
ensure the following.
• Implement monitoring and enforcement procedures to ensure compliance with anti-
bribery and corruption laws;
• Raise invoices and claims in line with the agreed services and supplies, along with the
supporting documents;
• Perform all business dealings transparently and maintain accurate details of the same in
business books and records;
• Never offer, directly or indirectly, any form of gift, entertainment or anything of value to
anyone on behalf of Avikro including government officials, customers or their
representatives to obtain or retain business; influence business decisions; and/or secure an
unfair advantage;
• Abstain from offering any bribe, kickbacks and/or facilitation payments.
2. Conflict of Interest
This includes situations where an Avikro employee or director may have an interest of any kind
in the Supplier's business, whether through personal relationships, investments, directorships
or any kind of economic ties with the Supplier. In event of any conflict of interest arising at the
time of empanelment or prior/post/during engagement, Suppliers are required to promptly
disclose such situations to Avikro
3. Quality & Product responsibility
Suppliers must ensure that the quality of product/service delivered shall be in-line with all the
contract terms and conditions. Suppliers shall adhere to all applicable laws and regulations
regarding prohibition or restriction of specific substances, including labelling of products, if
required.
4. Fair Business, Advertising and Competition
Suppliers must uphold standards of fair business, advertising and competition. Suppliers shall
not engage in collusive bidding, price fixing, price discrimination, or other unfair trade practices
in violation of applicable antitrust laws.
5. International Trade
Suppliers will comply with all applicable laws and regulations concerning importing, exporting,
re-exporting or transfer of Avikro products and services.
6. Confidentiality
Suppliers must ensure that confidential or proprietary information about Avikro, our clients,
employees or other parties, which has been gained through employment or affiliation with
Avikro, is not used for personal or professional advantage. The confidential information also
extends to any employee data, personal data or third party information as shared by Avikro.
7. Intellectual Property Rights
The Supplier shall take all steps to adhere to the intellectual property rights of Avikro including
but not to the Avikro copyrights, patents, trade secrets and trademarks.
8. Data Privacy
Avikro along with its subsidiaries ensures that it complies with all applicable data protection
laws and contractual requirements. Avikro is committed to uphold highest data protection and
privacy standards with respect to all Supplier data and Personally Identifiable Information
(PII).1 We expect our Suppliers to adhere to similar standards.
The Supplier shall also comply with obligations under applicable data protection laws and
contractual requirements, and ensure adequate measures are implemented to address
technical and organizational security measures, data access rights, transfer of data and
retention of data, while processing personal data owned, controlled and managed by Avikro.
Supplier shall inform Avikro of any instance of data breach within 12 hours of discovery of the
same on vendorincident@avikro.com.
The Supplier is expected to fully 1 “Personally Identifiable Information” means any information
when used alone or with other relevant data of an identified or identifiable natural person
(‘data subject’) who can be identified, directly or indirectly cooperate with Avikro and provide
them with reasonable access to data processing facility, for conducting investigations into the
reported data breach incident.
9. Information Security
Avikro has a holistic Supplier Information security risk assurance process which helps in
identification of Information security risks through different stages of supplier relations with
the end objective of safeguarding critical & sensitive information; and information systems
handled by suppliers. Avikro expects its suppliers to comply with the applicable laws and
regulations and Avikro security requirements as communicated from time to time and included
under the agreement. Supplier organization is responsible for agreeing on service deliverables,
ensuring compliance against contractual security requirements, extending support on annual
security assessments, ensuring timely notification of incidents and notifying major changes/
vulnerabilities to Avikro. Supplier is expected to comply with the following. 1. Upon becoming
aware of any security incident/breach involving Avikro or Avikro’s customers data, notify
Avikro within 12 hours on vendorincident@Avikro.com 2. Mitigate any security risks identified
as part of due diligence assessment performed by Avikro on the Supplier’s security practices
Supplier shall write to VendorSecurity@Avikro.com for any security related queries.